Privacy Policy
At Hacienda del Río, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://hacienda-delrio.com/), make a reservation, or stay at our property.
1. Information We Collect We collect information from you when you make a reservation through our booking system, check in at our property, register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Date of birth
- Government-issued identification
- details
- Travel itinerary
- Guest preferences
2. How We Use Your Information We may use the information we collect from you to:
- Process and manage reservations
- Provide and personalize our services
- Send confirmations, pre-arrival
- information, and post-stay surveys
- Send periodic emails regarding your stay or other products and services
- Improve our website, services, and guest experience
- Administer a contest, promotion, survey, or other site feature
Comply with legal and regulatory requirements
3. Protection of Your Information We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive information (such as credit card data) is encrypted via Secure Socket Layer (SSL) technology.
4. Cookies We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction, and enhance your experience on our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
6. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Your Rights You have the right to access, correct, or delete your personal information at any time. You can also object to the processing of your personal information or ask us to restrict processing. To exercise these rights, please contact us using the information provided below.
8. Changes to Our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page.
9. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below:
Hacienda del Río 1273 River Terrace, New Braunfels,
TX 78130 830-625-7772
